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The customer seen berating Dunkin’ Donuts employees in that viral video your friend sent you today is a 27-year-old Florida woman who has previously worked as a video spokesperson for such establishments as Happy Wok restaurant and an auto repair shop.
For some unexplained reason, Taylor Chapman walked into a Dunkin’ Donuts Saturday morning--iPhone in hand--to record a complaint about not being provided a receipt for a prior purchase. “This is all being under video surveillance,” she warned one employee (who was unfailingly polite).
Chapman’s 8:09 video can be seen above.
Since she had not purportedly been given a receipt, the Broward County resident cited a store policy that supposedly guaranteed her free food as a result of the oversight. Over eight minutes, the boorish, arrogant, and cursing Chapman (seen at right) records herself berating workers and even accosting fellow customers.
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